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The Day Facebook Mysteriously Disappeared

By J.Austine Oct. 7, 2021, 6:04 p.m.
The Day Facebook Mysteriously Disappeared

On Monday, there was a massive outage that took down Facebook. The following day in the afternoon, Facebook engineers provided more detail. Facebook Mysteriously disappeared together with Instagram, WhatsApp and Oculus.

On October 4, 2021, there was a global Facebook outage that lasted six hours. Moreover, the massive outage also took down Instagram, WhatsApp, Messenger, and Oculus. The outage took place as Facebook's Antigone Davis was live defending the company. So then, this was over a whistleblower's accusations. Further, it's handling of research data suggesting that Instagram is harmful to teens.
The outage took about six hours before it got resolved. As a result, it was Facebook's worst outage since a 2019 incident. The previous outage happened for more than 24 hours. Following this, small businesses and creators depending on these services got hit hardest.
On Monday evening, Facebook gave an explanation for the outage. They said it was due to a configuration issue. The following day in the afternoon, Facebook engineers provided more detail. In this case, they said the company's backbone connection between data centres shut down. In fact, it was during routine maintenance.
So, that made the DNS servers go offline. For those reasons, the problem became more difficult to fix. Thus, they help explain why services were offline for a long time.

Other Affected Apps Other than Facebook

Additionally, Instagram.com was flashing a 5xx Server Error message. This was while the Facebook site merely said that something was wrong. Likewise, the problem extended to its virtual reality arm, Oculus.
Facebook failed all tests to mend it for most of Monday. However, a test of ISP DNS servers via DNSchecker.org gave some hope in the evening. Some minutes later, we were able to access Facebook and Instagram as usual. Still, it may take a while for the DNS fixes to reach everyone.
On Twitter, a Facebook communications executive said, "We're aware that some people are having trouble accessing our apps and products. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience."
In addition to damage, the outage damaged all of the internal systems. Particularly ones that employees use to communicate and communicate. Therefore, employees resorted to talking through their Outlook email accounts. Besides, employees can't receive emails from external addresses.

Hacking Claims

Along with the outage, there was a data breach. Yet, they say the breach had nothing to do with the outage. Regarding the breach, over 1.5 billion Facebook users' data appeared on the darknet. The data included the following:
User IDs
Phone numbers
Gender
Location
Emails
Names

Consequently, the data got collected through web scrapping. Hence, it was one of the biggest data dumps from Facebook. Miklos Zoltan said that the sale of the data on the dark web appeared to be authentic.
One other thing, it appears that the seller is making the sale in a piecemeal fashion. The reason being, one buyer claimed the seller asked for $5,000 for a million accounts. Since the sale is on the dark market, the transaction has to be in cryptocurrency. This is to avoid getting monitored.
Similarly, to access the dark web anonymously, use the Tor Browser. It works like a standard browser. Even so, it encrypts communication, including the IP addresses of users. So, it masks users' IP addresses.

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